QR Codes and Shielded Santas: How Malls are Updating their Holiday Attractions for the Pandemic Age
Retail has suffered in the last few months, particularly big shopping centers. Malls have seen declining foot traffic, retailers bowing out and an increased consumer preference for e-commerce. While in-store holiday attractions are usually a big draw, this year they may not be enough to convince consumers to risk entering a mall. Westfield’s evp of media sales, Ghadi Hobeika, said that last year’s in-store holiday activations drove a boost in foot traffic. The company hosted